Interviewing Skills
Purchase A Registration With Credits
When you purchase a registration to this training module you'll receive:
- Full access to the module for 30 days.
- A certificate of completion, accessible upon completing the training module.
Interview Skills
The delegate will learn the essential skills of interviewing which are designed to bring about a satisfactory conclusion.
Key learning outcomes
Understand the potential strengths and limitations for behavioural and biographical interviews
State what WASP stands for
Describe what should be done at each stage of ORCE
Describe how to deal with typical interview clangers
Related Courses
Appraisal for Revalidation for the NHS
The delegate will be prepared and focussed on completing appraisals to ensure successful revalidation.
Blowing the Whistle
This module will teach you what whistleblowing is, how to make a whistleblowing report and ways to integrate it so that you can keep yourself safe and support other employees who experience conflict within the workplace.
Board Level Responsibilities
The delegate will understand what a board is in an organisation and what the main responsibilities of members are.
Can Do Attitude - Championing Business Change
The delegate will learn how to behave during a change and how to implement a successful change strategy.
Coaching Conversations for Managers
The delegate will learn about the coaching conversations you should be having with your team as a manager.
Contract Management
The delegate will understand the process of managing contract creation, execution and analysis.
Corporate Governance
The delegate will have an introduction of what corporate governance is in order to implement or improve their organisation’s corporate governance strategy.
Corporate Social Responsibility
The delegate will understand what corporate social responsibility is, why it's important, and how to build a solid corporate social responsibility strategy
Creating a Positive Climate
The delegate will learn how positivity can improve workplace performance and how to overcome negativity.
Crisis Management
The delegate will understand the process of dealing with unfortunate and unplanned situations in a calm and effective way.
Feedforward vs. Feedback
This module will teach you about what feedforward is, the key differences between feedforward and feedback and how to conduct a feedforward assessment.
Giving Constructive Feedback
The delegate will learn how to offer feedback in a clear, concise and motivational way.
Handling Difficult People/Situations
The delegate will learn the value of applying different strategies in different situations, to bring about a satisfactory resolution.
KPI's and Individual & Team Performance Assessment
The delegate will learn about key performance indicators and how to best measure individual and team performance.
Making Meetings Work
The delegate will explore the essential skills of successful meetings, how to ensure they are necessary and how to get the most from them.
Managing Change
The delegate will understand how to manage change effectively and understand why change is important in an organisation.
Managing Conflict
The delegate will learn how to manage, counter and successfully deal with a conflict situation, ensuring a satisfactory conclusion.
Managing Difficult Conversations
The delegate will understand how to manage difficult conversations and the reasons why we sometimes avoid these conversations.
Managing Flexible Workers
This module will teach you about managing flexible workers, how to handle flexible working requests and top tips for building a supportive, flexible environment for your employees.
Managing Multigenerational Teams
This module will give leaders an idea of the benefits of multigenerational teams and how to navigate and understand their unconscious bias toward age-inclusivity in recruitment, retention and retraining.
Managing Performance
The delegate will learn how to distinguish between good and poor performance and monitor accordingly.
Managing Quality Assurance
The delegate will understand what a quality assurance team’s responsibilities are and why they are so important in the production process.
Menopause Matters for Managers
The delegate will understand menopause, its symptoms and how to support the people that it affects in the workplace.
Mindfulness and You
The delegate will be able to understand what mindfulness is and how it can be used.
Moving from Colleague to Manager
The delegate will learn to navigate the challenges of moving from being part of a team to now being that team’s manager.
Navigating Change
The delegate will learn how to stimulate powerful change and understand the effect it has on those around them.
Organisational Vision & Values
The delegate will understand how to define their organisation’s vision and values and how these affect elements like KPI’s to the day-to-day running of your organisation.
Performance Management in Action
The delegate will learn how to manage different aspects of performance and understand how performance can affect the individual and the organisation.
Setting Objectives
The delegate will learn how to set and prioritise objectives using powerful tools and techniques to ensure they are successfully completed.
Strategic Analysis - SWOT & PESTLE
The delegate will learn how to use the PESTLE & SWOT models effectively in setting a strategic business plan.
Supply Chain Management
The delegate will understand some key principles of how a supply chain is run and how to properly manage it.
Tackling Bullying and Harrassment
The delegate will understand how to tackle and manage workplace bullying and harassment and the responsibilities of employers if this is happening.
The Art of Strategic Thinking
This module will teach you what strategic thinking is, the skills needed and the barriers you may need to overcome.
The Role and Responsibility of the Manager
The delegate will learn the essential areas of management responsibility and what is required to build their personal skill level to ensure success.
Theories of Motivation
The delegate will learn the value of utilising different motivation strategies in various circumstances. This module will benefit managers at all levels and team leaders, who wish to learn more about what motivates teams and individuals to greater performance.
Top Tips to Retain your Highest Performers
The delegate will understand how to retain the high performers in their team and understand how to find what motivates and demotivates them.