Store

The delegate will gain a deeper understanding of the various tactics that can be employed in closing the sale successfully.

The delegate will learn how to make a sales meeting into so much more by taking a more consultative approach.

This module will teach you about what warm calling is, how it works and how you can be an effective salesperson using warm calling techniques.

The delegate will learn about the essentials of providing outstanding customer service. 

The delegate will learn the principles applied to gaining agreement from others and how to get them to make a firm commitment.

This module will give you a brief introduction to ethical selling, what it is and why it is beneficial, as well as how to overcome any barriers or concerns with ethical selling.

The delegate will be able to demonstrate how to make solid sales appointments with confidence and how to get to the decision-maker quickly.

The delegate will learn how to forge strong long-term customer relationships and develop a credible and sustainable customer strategy. 

This module will teach you how to deal with abusive or disgruntled customers, why customers may complain and why effective complaint handling is beneficial.

The delegate will learn how to manage a customer relationship in order to make the most of every opportunity. 

The delegate will learn how to maximise the client meeting with optimum impact and be able to confidently navigate their way through the process.

The delegate will understand how to get the best from their sales meetings and ensure control and structure to the meeting.

The delegate will learn about the essentials of dealing with incoming calls and enquiries and how to make the most of every opportunity. 

This module will help you understand how to navigate past gatekeepers and how to use relevant techniques to do this. 

The delegate will learn how to open the sale with confidence and engage the prospect quickly to move the sale forward. 

With objection handling training, the delegate will learn how to challenge and overcome objections with confidence, bringing the sale to a satisfactory conclusion.

This module will teach you about what cold calling is, how it works and how it can be an effective sales technique.

The delegate will understand how to utilise powerful questioning techniques and the value of learning how to actively listen. 

The delegate will learn about their key responsibilities around daily activity and how to make the best use of their time and sales territory.

The delegate will understand more about the value of highlighting benefits to the customer instead of merely relaying simple features.

This module will teach you about selling into the future. 

The delegate will learn how to appreciate the difference in personality types and select a communication style accordingly.

The delegate will understand the key principles of how to engage and influence more than one person at the same time in a sales meeting.

The delegate will learn how to use the telephone effectively using various techniques to help build rapport and ensure a successful transaction.

The delegate will understand collaborative selling and the evolution that salespeople have gone through to get where they are now.

The delegate will learn how to understand more about their clients' marketing challenges and how to align their approach. 

This module will show you how to use LinkedIn for selling and demonstrates ways you can improve your presence on LinkedIn to create and convert leads.

The delegate will gain a deeper understanding of how to employ fundamental NLP techniques to help win the sale. 

The delegate will be able to demonstrate how to use powerful language to provide a more engaging sales story.

The delegate will discover how to close the deal with confidence and win new business in a tough & competitive environment. 

The delegate will learn how to write a business proposal, what is included in business proposals and some of the skills they will need to do this effectively.

The delegate will explore how to write a credible sales proposal containing an appropriate solution bringing about the best possible chance of eliciting the desired response.