The Psychology of Negotiation
Negotiation Skills1 Credit1 CPD Point
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The Psychology of Negotiation
The delegate will understand more about the mind games that people play in the negotiation process and how to employ strategies to overcome them.
Key Learning Outcomes
Display how to react and adapt to Parent, Adult, Child responses
Explain how to resist manipulation
Describe the 4 negotiation styles
Name the appropriate responses to negotiation gambits