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The Psychology of Negotiation

Negotiation Skills1 Credit1 CPD Point

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The Psychology of Negotiation

The delegate will understand more about the mind games that people play in the negotiation process and how to employ strategies to overcome them. 

Key Learning Outcomes

  • Display how to react and adapt to Parent, Adult, Child responses 

  • Explain how to resist manipulation 

  • Describe the 4 negotiation styles 

  • Name the appropriate responses to negotiation gambits 

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