Building Rapport Quickly
Behavioural Skills1 Credit1 CPD Point
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Building Rapport Quickly
Establish how to initiate a conversation by building and maintaining rapport with another person or persons.
Key Learning Outcomes
Understand and utilise verbal and non-verbal mirroring
Explain how to praise others in a sincere way
Recall the 5 different value types
Interpret another person’s communication preferences to build rapport quickly