Active Listening Skills
Communication Skills1 Credit1 CPD Point
Purchase A Registration With Credits
When you purchase a registration to this training module you'll receive:
- Full access to the module for 30 days.
- A certificate of completion, accessible upon completing the training module.
Active Listening Skills
In this module, we will cover what active listening is and why it is important, the core skills for effective active listening, how to promote active listening in the workplace and the potential barriers you may encounter and how to overcome them.
Key Learning Outcomes
An Introduction to Active Listening
The Core Skills of Effective Active Listening
Fostering Active Listening in the Workplace
Potential Barriers to Effective Active Listening
