Managing Difficult Conversations 1.00 Credit

Managing Difficult Conversations
The delegate will understand how to manage difficult conversations and the reasons why we sometimes avoid these conversations.

Key Learning Outcomes
  • Understand why we avoid difficult conversations
  • How you can clearly define your expectations for performance and behaviour in your team
  • Discover the 8 steps to manage a difficult conversation
  • How to manage escalations and monitor progress
Login Or Register To Purchase Credits

Account Details

Corporate Details

If you intend to use the platform just for your own purposes then please select ‘Individual’. You will be able to purchase modules using a credit/debit card. If you are part of an organisation that has other people who may want to access modules then please select ‘Corporate’ and provide further details to set up this account.

Inc
Purchase Credits
Select the number of credits to become available
1 Credit
£30.00
2 Credits
£60.00
3 Credits
£90.00
4 Credits
£120.00
5 Credits
£150.00
6 Credits
£180.00
10 Credits
£300.00
20 Credits
£600.00
50 Credits
£1500.00
100 Credits
£2400.00
20% Discount
200 Credits
£4320.00
28% Discount
500 Credits
£9000.00
40% Discount
Credits selected for