The Psychology of Negotiation 1.00 Credit

Aim: The delegate will understand more about the mind games that people play in the negotiation process and how to employ strategies to overcome them. 

By the end of this module the delegate can: 
  • Display how to react and adapt to Parent, Adult, Child responses 
  • Explain how to resist manipulation 
  • Describe the 4 negotiation styles 
  • Name the appropriate responses to negotiation gambits 
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