Maguire LRS Dashboard

Telephone Techniques 1.00 Credit

Telephone Techniques

The delegate will learn how to use the telephone effectively using various techniques to help build rapport and ensure a successful transaction.

Key Learning Outcomes

Describe how to quickly assess a customer's mood on the telephone
Demonstrate using your voice for maximum effect
Define how to select the language to engage and inspire others
Explain when it is best to speak and when to be silent

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Second Name

Email Address

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Confirm Password

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Corporate Name

Registration Number

Address Line 1

Address Line 2

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Address Postcode

Address Country

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If you intend to use the platform just for your own purposes then please select ‘Individual’. You will be able to purchase modules using a credit/debit card. If you are part of an organisation that has other people who may want to access modules then please select ‘Corporate’ and provide further details to set up this account.

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1 Credit	£30.00
2 Credits	£60.00
3 Credits	£90.00
4 Credits	£120.00
5 Credits	£150.00
6 Credits	£180.00
10 Credits	£300.00
20 Credits	£600.00
50 Credits	£1500.00
100 Credits	£2400.00 20% Discount
200 Credits	£4320.00 28% Discount
500 Credits	£9000.00 40% Discount

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