Aim: The delegate will learn how positivity can improve workplace performance and how to overcome negativity.
By the end of this module the delegate can:
- Recognise who the people in their network are and explain why they have a positive influence on them
- Explain when people are most likely to adopt negative opinions and why
• Identify the opportunities to promote positivity in everyday situations
- Outline tactics to overcome negativity and develop strategies to overcome resistance from colleagues to promoting positivity